• Only The Point members are eligible to redeem rewards.
• The individual redeeming the reward and the individual making the transaction must be the same The Point member.
• Each customer could redeem 1 gift every day. Limited daily quotas available on a first-come-first-served basis.
• All gifts will be given out based on sequence decided by MOKO. Customers cannot choose on their own.
• All photographs are for reference only.
• Each set of receipt and corresponding payment slip can only be used for joining promotion activity or gift redemption once. All chopped receipts cannot be used in conjunction with other offers and promotions (except free parking privilege).
• Eligible electronic payment is limited to credit cards, EPS, debit cards, Apple Pay, BoC Pay, FPS, Google Pay, OpenRice Pay, PayMe, Samsung Pay, ShopBack Pay, WeLab Pay, X-Pay, UnionPay Mobile QuickPass, UnionPay QR Code, WeChat Pay, Alipay or other stored value facilities under the regulatory supervision of the “Payment Systems and Stored Value Facilities Ordinance” (Cap. 584) (including but not limited to SHKP Malls Gift Card, Octopus, Octopus Wallet, Tap & Go and TNG Wallet).
• Unless otherwise specified, each set of receipts used for reward redemption must amount to HK$100 or above.
• Unless otherwise specified, each customer is limited to redeeming one piece of each reward/gift per day.
• Eligible amount only includes the actual spending amount (the net amount after deduction of discount, Cash Dollars, privileged coupons or cash coupons).
• Customers are required to redeem gifts on the purchase date. Receipts that are not registered on the day of purchase will be regarded as invalid.
• Staff can request customers to show their payment settlement tools such as credit card, EPS card, Debit Card, Apple Pay interface, BoC Pay interface, Faster Payment System (FPS) electronic transaction records (which must clearly display the recipient merchant name and transaction amount), Google Pay interface, OpenRice Pay interface, PayMe interface, Samsung Pay interface, ShopBack Pay interface, WeLab Pay interface, X-Pay interface, UnionPay Mobile QuickPass interface, UnionPay QR Code interface, WeChat Pay interface, Alipay interface and other Stored Value facilities under the supervision of the “Payment Systems and Stored Value Facilities Ordinance” (Cap. 584) (including but not limited to SHKP Malls Gift Card, Octopus, Octopus Wallet, Tap & Go and TNG Wallet) for verification and confirmation of related transaction information.
• A valid sales receipt must be machine-printed and contain the name of merchant, merchant number, receipt number, transaction number, transaction date and amount of transaction.
• Revised, re-printed, copied, handwritten receipt or receipt paid by cash is not acceptable. All receipts presented will be stamped and scanned/copied by Customer Services Officers for internal record.
• All receipts presented will be stamped and scanned/copied by Customer Services Officers for internal record.
• Revised, re-printed, copied, handwritten receipt or receipt paid by cash or cash coupon is not acceptable. Photocopied, damaged or altered receipt is not acceptable.
• Spending of use of gift voucher (including SHKP Mall Gift Certificate) and Point Dollar is not entitled to join any promotions of MOKO.
• For partial payment receipts, only the value of deposit payment and / or the actual amount paid will be considered valid. Each receipt of payment or transaction can only be used for promotion once and cannot be used in conjunction with other promotions in the same mall.
• Each valid receipt can log bonus point for one single time only. Validity of receipt will be determined by the issue date of the receipt. All valid receipts are entitled to redeem one promotional offer of MOKO only and cannot be used in conjunction with any other promotional offer (except free parking).
• The receipts from the following or in the nature of the following shops or businesses are ineligible for bonus points registration and reward redemption: non-participating merchants ; services provided by any business nature (including but not limited to:services of fitness and beauty centers (except purchase of products); haircut/hair treatment (except purchase of hair treatment products); medical and dental clinic services (except purchase of products); carwash, car care or automotive and related services, banking services; insurance premiums; tuition / membership / any other monthly fees and related fees; the purchase or topping-up of Octopus cards; value-added or payment services); kiosks, exhibition venues and temporary exhibition booths / Pop Up Stores (this merchant list is subject to change from time to time without prior notice); tenants in office buildings; hotels; mail, fax, email or phone orders; online shopping (except online purchase of movie tickets); telecommunication fees or purchase of calling cards; trade-in transactions or product redemptions, purchase of SHKP Malls Gift Card, purchase and use of cash coupons, gift cards, gift certificates, Point Dollar, e-coupons, gift cards, membership cards, bonus point cards, discount cards or value-added cards, shoe coupons, soup coupons, drink coupons, food coupons, cake cards, and wedding coupons (including but not limited to cake cards, Chinese bridal cake cards, wedding vouchers and wedding coupons); purchase of gold grains, bars or deposits for the gold saving club, payments settled by cash, payments with a handwritten receipts, reprinted or photocopied receipt and payment slip, cancelled or returned transactions; or other non-eligible transactions.
• Receipts of purchasing the following designated festive food coupons are eligible for bonus points and reward redemption: mooncake (including ice cream mooncake), Chinese New Year pudding, rice dumplings, and Chinese preserved sausage vouchers).
• All gifts cannot be redeemed for cash, or for other gift vouchers, products or service. They are non-exchangeable and non-refundable. Customers are responsible for checking the quality of the gifts at the time of redemption. Sun Hung Kai Properties and MOKO shall have no legal liability relating to any aspects of products or services including but not limited to its quality, supply, delivery and maintenance.
• In case of any disputes relating to validity of receipt, Customer Services Officers reserve the right to make final decision. If a member refuses or fails to provide sufficient information for verification, the receipt(s) presented may be regarded as invalid.
• Sun Hung Kai Properties and MOKO retain the authority to withhold any redemption with faulty receipts. Sun Hung Kai Properties and MOKO reserve the final decision in case of any dispute.
• MOKO’s staff and MOKO’s merchants as well as their staff are not entitled to participate in the program.
• Employees of Sun Hung Kai Properties, appointed advertising agency, MOKO staff and all merchants are not eligible for participation in any lucky draw program.
• Terms and conditions apply. Please refer to the signage at redemption counter and L1 Customer Care Centre.
• All customers joining the program means they have read, understood and agree with the terms & conditions.
• Sun Hung Kai Properties and MOKO reserve the right of revision on all terms and conditions. Program is subject to change without prior notice.
• In case of disputes, Sun Hung Kai Properties, MOKO, participating merchants and suppliers reserve the right of final decision.