Promotion Terms & Conditions - MOKO 新世紀廣場
Promotion Terms & Conditions

Promotion Terms & Conditions

1. Each customer could redeem 1 gift every day. Limited daily quotas available on a first-come-first-served basis.
2. All gifts will be given out based on sequence decided by MOKO. Customers cannot choose on their own.
3. All photographs are for reference only.
4. Each set of receipt and corresponding payment slip can only be used for joining promotion activity or gift redemption once. All chopped receipts cannot be used in conjunction with other offers and promotions (except free parking privilege).
5. Eligible electronic payment is limited to credit cards, EPS, debit cards, Apple Pay, BoC Pay, Google Pay, PayMe, Samsung Pay, UnionPay Mobile QuickPass, UnionPay QR Code, WeChat Pay, Alipay or other stored value facilities under the regulatory supervision of the “Payment Systems and Stored Value Facilities Ordinance” (Cap. 584) (including but not limited to SHKP Malls Gift Card, Octopus, Octopus Wallet, Tap & Go and TNG Wallet).
6. Eligible amount only includes the actual spending amount (the net amount after deduction of discount, Cash Dollars, privileged coupons or cash coupons).
7. Customers are required to redeem gifts on the purchase date. Receipts that are not registered on the day of purchase will be regarded as invalid.
8. Staff can request customers to show their payment settlement of credit card, EPS card, Octopus card or other Stored Value Facilities interface under the Payment Systems and Stored Value Facilities Ordinance (PSSVFO) for verification and confirmation of related transaction information.
9. A valid sales receipt must be machine-printed and contain the name of merchant, merchant number, receipt number, transaction number, transaction date and amount of transaction.
10. Revised, re-printed, copied, handwritten receipt or receipt paid by cash is not acceptable. All receipts presented will be stamped and scanned/copied by Customer Services Officers for internal record.
11. All receipts presented will be stamped and scanned/copied by Customer Services Officers for internal record.
12. Revised, re-printed, copied, handwritten receipt or receipt paid by cash or cash coupon is not acceptable. Photocopied, damaged or altered receipt is not acceptable.
13. Spending of use of gift voucher (including SHKP Mall Gift Certificate) and Point Dollar is not entitled to join any promotions of MOKO.
14. For partial payment receipts, only the value of deposit payment and / or the actual amount paid will be considered valid. Each receipt of payment or transaction can only be used for promotion once and cannot be used in conjunction with other promotions in the same mall.
15. Each valid receipt can log bonus point for one single time only. Validity of receipt will be determined by the issue date of the receipt. All valid receipts are entitled to redeem one promotional offer of MOKO only and cannot be used in conjunction with any other promotional offer (except free parking).
16. MOKO’s promotion programs accept the receipt of purchasing designated festive food coupons (only limited to mooncake (including ice cream mooncake), Chinese New Year pudding, rice dumpling and Chinese preserved sausage vouchers). Receipts for using these designated festive food coupons and the following are not eligible to register for bonus points: travel agencies and cross-border buses; property/real estate agencies; services of fitness and beauty centers (except purchase of products); haircut/hair treatment (except purchase of products); medical and dental clinic services (except purchase of products); carwash, car care services, automotive products and related service or the purchase of parking cards; kiosks, exhibition venues and temporary exhibition booths / Pop Up Stores (this merchant list is subject to change from time to time without prior notice. For details, please contact SHKP Malls); tenants in office buildings; hotels; banking services; insurance premiums; money exchange shops; tuition/membership/any other monthly fees; the purchase or topping-up of Octopus cards; value-added or payment services; mail, fax, email or phone orders; online shopping (except online purchase of movie tickets); telecommunication fees or purchase of calling cards; purchase of tickets, such as mall events or concert tickets, admission tickets to Ma Wan Park Noah’s Ark or sky 100 Hong Kong Observation Deck; trade-in transactions or product redemptions; purchase and use of cash coupons, gift cards, gift certificates, Point Dollar, SHKP Mall Gift Certificates; SHKP Mall e-Gift Certificates; gift cards; membership cards, bonus point cards, discount cards or value-added cards, shoe coupons, soup coupons, drink coupons, cake cards and wedding coupons (including but not limited to cake cards, Chinese bridal cake cards, wedding vouchers and wedding coupons); purchase of gold grains, bars or deposits for gold saving club, payments settled by cash; payments with a handwritten, reprinted or photocopied receipt and payment slip; cancelled or returned transactions; or other non-eligible transactions.
17. All gifts cannot be redeemed for cash, or for other gift vouchers, products or service. They are non-exchangeable and non-refundable. Customers are responsible for checking the quality of the gifts at the time of redemption. Sun Hung Kai Properties and MOKO shall have no legal liability relating to any aspects of products or services including but not limited to its quality, supply, delivery and maintenance.
18. In case of any disputes relating to validity of receipt, Customer Services Officers reserve the right to make final decision. If a member refuses or fails to provide sufficient information for verification, the receipt(s) presented may be regarded as invalid.
19. Sun Hung Kai Properties and MOKO retain the authority to withhold any redemption with faulty receipts. Sun Hung Kai Properties and MOKO reserve the final decision in case of any dispute.
20. MOKO’s staff and MOKO’s merchants as well as their staff are not entitled to participate in the program.
21. Employees and their family members of Sun Hung Kai Properties, appointed advertising agency, MOKO staff and all merchants and their family members are not eligible for participation in any lucky draw program.
22. Terms and conditions apply. Please refer to the signage at redemption counter and L1 Customer Care Centre.
23. All customers joining the program means they have read, understood and agree with the terms & conditions.
24. Sun Hung Kai Properties and MOKO reserve the right of revision on all terms and conditions. Program is subject to change without prior notice.
25. In case of disputes, Sun Hung Kai Properties, MOKO, participating merchants and suppliers reserve the right of final decision.

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